Delivery & Returns
Before ordering bookcases and freestanding storage furniture
Compare the listed dimensions, pack format and compatibility with your requirements. Indoor level floors; wall restraint required; books and objects excluded.
Checking the delivery address
For a Shelf Oriel order, review the recipient, street, apartment where applicable, city, region, postcode and country at the delivery step. No installation service is selected by the product planner.
The delivery amount in your bag
This shop currently calculates $5.95 delivery below $100 of goods and no delivery charge from $100. A change to quantity or product option updates the total before order review.
Inspecting and caring for your item
For Narrow Five-Tier Bookcase: Assemble on a protected floor and secure every unit with the included restraint before loading. Choose wall screws and anchors suited to the wall; these are not included. Place heavier items low down, keep shelves dry and wipe with a soft damp cloth. Inspect your own ordered listing’s included contents and keep the relevant packaging and product information while resolving a query.
Product and return questions
Use support@shelforiel.shop with the product name, option and order reference. Describe the issue with the actual bookcases and freestanding storage furniture received; do not include payment-card details. Applicable consumer rights remain unaffected.